Refund Policy

We give a refund, in full or in part as appropriate, when an error on our part means you can’t get what you paid for, or it’s useless to you, and we can’t fix it within a reasonable time. For example:

• You were charged but never given access, and we can’t resolve it
• You were charged twice, or charged the wrong amount
• A fault on our end means the course or software you paid for can’t be used, and we can’t fix it within a reasonable time

This applies to the Blueprint, mentorship and the software subscription.

• Changing your mind, or deciding matched betting isn’t for you
• Not using the course, software or mentorship you paid for
• The results you get, including losses from bets you placed
• Bookmakers limiting, restricting or closing your accounts
• A tool being temporarily unavailable because a bookmaker or data provider changed their website, while we fix it
• Access removed for breaking our Terms of Service
• The unused part of a month after you cancel the software subscription

You can cancel the software subscription at any time from the Software page using “Manage billing / cancel”. It stops future payments, and you keep access until the end of the month you’ve paid for.

Email contact@matchedaustralia.comwith your Discord username, what you bought, and what went wrong. We’ll reply within a few business days. Approved refunds go back to your original payment method.

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. If a product has a major failure, you are entitled to a refund or replacement, and nothing in this policy limits that.